<img alt="" src="https://df5apg8r0m634.cloudfront.net/email/2020/0824/ox7yBBZOWdcREgHy.png" /><br /> <br /> <img alt="" src="https://df5apg8r0m634.cloudfront.net/email/2025/0226/XgsaexyrBNJhYVgo.webp" /><br /> <img alt="" src="https://df5apg8r0m634.cloudfront.net/email/2024/1115/iuYbukuo3wHbIaAb.jpg" /><br /> <br /> Click <a href="/index.php?main_page=account">here</a><a href="https://www.firmoo.com/index.php?main_page=account_overview"> </a>to track your order.<br /> <br /> <strong>Please note</strong><br /> The processing time may take longer than the times stated due to the complexity of the lens creation.<br /> &nbsp;
×
BACK
Order
Shipping and tracking
Account
Returns
Prescription
Frames
Lenses
Payment
Coupon
Terms and Conditions
Sunglasses

What does "order status" mean?

How to place an order at Firmoo?

How do I upload my prescription?

How can I change or cancel the order?

What free gifts do you offer with an order?

What is necessary to place order at Firmoo?

Can I order the frame with plain lenses or no lenses?

Why choose Firmoo.ca?

How to order non-prescription glasses with blue-light blocking lens?

How do you ensure the product quality?

How to order single vision reading glasses?

What is the background of Firmoo.com?

60-day Return & Exchange
Unsatisfactory glasses can be exchanged or refunded within 60 days of receipt.
365-Day Warranty
Covering any possible defect in materials and workmanship.
Live Chat 24/7
We are always online for you.